What is a Virtual Assistant, Anyway?

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A Virtual Assistant is a quiet hero working behind the scenes to help you focus on building your business.

The world of Virtual Assistants (or VAs) has been growing by leaps and bounds over the last years. While remote working was once unusual, technology now allows many tasks and jobs to be done outside of the office. Virtual Assistants have been providing support to businesses for many years, often flying under the radar. They are a quiet sort of right-hand that can pick up and provide help wherever needed. Even though it is becoming more common, people still ask, “What is a virtual assistant, anyway?”

A Virtual Assistant is most often an independent contractor who provides a unique set of skills to businesses from a remote location, many times working from a home office. While the VA is not officially part of the staff of a business, this person is a vital part of the team.

While there are all sorts and sizes of businesses that use Virtual Assistants, and many areas of specialty, the most common is the General Virtual Assistant (or GVA). The GVA acts as an executive, administrative, and/or personal assistant to people who need support in overseeing the organizational and time-consuming tasks that can fall by the wayside, becoming stressful and

Chris Ducker, an entrepreneurial coach, lists 25 things you can outsource to a GVA, including:

  • Email Management
  • Minute-Taking
  • Calendar Management
  • Client Follow Up
  • … and loads more.


Because who couldn’t use a little help in being more organized? 

What Does the Virtual Assistant Bring to the Table?

VAs are, by nature, organized with a capital “O”. Working remotely, relying on their own skills and motivation means their systems are refined, allowing them to balance the needs of several clients at once. There are several skills they must possess to be successful.


virtual assistant skills
  • Communication: Meeting clients’ needs is #1 priority, so the ability to communicate with clients from different industries, with differing needs, is essential.
  • Time-Management: Balancing time-sensitive tasks and duties for more than one client at a time requires efficiency.
  • Good judgement: VAs may be privy to sensitive information, many times working with executives. Professionalism, confidentiality, and trustworthiness are paramount.
  • The Ability to Learn Quickly: This one gets a highlight because it is one of (if not THE) most important skills a GVA offers. The ability to quickly pick up procedures, technology, and software to serve clients across any industry is a must.


Beyond GVAs, there are Virtual Assistants who specialize in certain roles. Marketing, writing, real estate and web development are some of the areas VAs have chosen to focus on. In upcoming articles, we will focus on some of the areas of specialty for the team at VIRTruly Yours.

If you’d would like to speak with us about how our virtual assistants can support you, please get in touch!

Karen Blackwell

Karen Blackwell

Karen has more than 20 years experience in marketing and administration. A self-professed "word nerd," she is an entrepreneur at heart and loves helping business owners achieve their full potential.

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